Client K- a woman with a young child contacted the Federation the week before Christmas. She telephoned the Development Worker following an unsuccessful visit to the Home Office to seek help with her housing needs. Apparently she was told by the Home Office official that if she was homeless she should get in touch with someone in the Iraqi community to look for help. K left the Home Office very distressed and phoned a friend who referred to the Federation. On receiving the call, the Development Worker invited K to the Office and immediately started phoning Federation volunteers who were considered able to assist her. The Development Worker was successful in his telephone calls and was able to find temporary accommodation for Miss K along with assisting her to register her 10-year-old child at a school in London.